KnuKonceptz offers the following Canadian delivery options:

• FedEx Ground
• FedEx Express

All Canada shipments include duty and taxes pre-paid at time of checkout. 

KnuKonceptz offers the following International delivery options:

• FedEx International Connect Plus (3-5 Days)
• UPS International Expedited (4-7 Day)
• US Postal Service Priority Mail (7-14 Days)
• US Postal Service First Class Package (orders 4 pounds or less)

Orders with different billing and shipping addresses require additional verification procedures and therefore may require longer processing time. This additional verification is in an effort to protect our customers from online fraud.

To track your order, please follow the link below:

Track your order

Unfortunately delays in transit do occur. If your package is running late, typically it is weather related. In the event your package does not have a recent tracking update, please let us and the carrier know.

In the event tracking indicates your package has been delivered, please contact the carrier first.

• FedEx 1- 800-463-3339
• UPS 1-800-742-5877
• US Postal Service – Please contact your local post office directly using the link below. Do not call the USPS #800 number.  

Find My Post Office Phone Number

In case of a damaged package or merchandise lost or damaged due to shipping; notify a representative immediately at [email protected] Keep all packaging and box contents. Further instruction will be given at the time of incident.

If you have a problem with your order, you must report it to us within 5 days of receiving the package. Make sure to keep all packing material and the box incase it was damaged in shipping. Any and all discrepancies will be handled in a timely manner. Our goal is for 100% satisfaction from our customers.